Most of our providers are in network with most major insurance companies and several EAP companies. See each therapist’s page in the “our team” section for more details.

We will also provide you with more details about how you can check your benefits with your insurance company after you schedule your first appointment.

Please reach out to us if you need help figuring out if the provider you want to work with is in-network with your plan,

We are in-network with most insurance plans. If your provider happens to be out-of-network with your insurance plan we can offer two options, superbills or courtesy billing.

For out-of-network claims, we charge the full session rate following your appointment, which is currently $170 for all Reflect therapists. Please inquire about a sliding-scale if needed.

After you are charged for the session, we can either provide you with a special invoice called a “superbill” which you can submit to your insurance company for reimbursement if you have out-of-network coverage.

Alternatively, we can submit the claim to your insurance on your behalf. This is known as “courtesy billing”. If we receive payment from your insurance company, we will refund the balance due to you.

Please contact your insurance to learn about what your out-of-networks benefits are.

We require all new clients to put a credit card on file for billing, even if you are using insurance. After your appointment, we will submit a claim to your insurance company. Once the claim is processed, if your insurance shows a balance due that they indicate is your responsibility (such as a copay) You will receive an invoice in email and your card on file will be billed for the amount due. We also use your card on file to charge missed appointment fees and late cancellation fees.

Please let us know if you need to make a payment plan or need more control over when your card gets charged. We are happy to work with you!

If you have an HSA or FSA account, you can use that card as your default card on file but you also need to provide an alternative credit or debit card to cover late cancellation fees.

Click the request appointment button above. Someone on our team will reach out to you soon to follow up with you.

At this time, our practice focuses on serving individual adult clients. This may change in the future. Check back for updates as our team grows

This varies from person to person. Your therapist will collaborate with you to determine a frequency that will be effective in meeting your goals and will work for your schedule and budget.

Sessions are 53 minutes. Please help us end on time so your therapist has at least 5 minutes to rest and get ready for their next appointment

Our cancellation policy requires 48 hours’ notice. We understand things come up. We respectfully request that you please cancel as early as is reasonably foreseeable. We aim to meet the needs of our other clients who are waiting to get in, and it can be challenging with only a day or two’s notice.

Your appointment time is held exclusively for you. We charge a $100 late cancellation/ missed appointment fee because with such little notice, we are unlikely to be able to fill your spot.

Unfortunately, our therapists are only licensed in Washington state. Where you are located at the time of your appointment is considered the “place of service”, not your home address or state of residence. For this reason, when you are out of state or out of the country, we are unable to see you for therapy because we would be working in a jurisdiction in which we are not licensed to practice therapy. We can see you again when you return to Washington state.

The most secure and preferred way to communicate with your therapist is through our client portal.

We will ask you to sign a consent to allow us to text you about scheduling and appointment reminders, but SMS texting is not secure or HIPPA compliant and should not be used to communicate about clinical issues.

We do not offer text therapy or email therapy. If you need to reach out to us please feel free, but also use discretion. If you send a long message, your therapist may wait to read it and go over it with you in your next appointment.

Yes, please contact us directly if you would like to schedule an intro call without sharing your credit card information. Into calls are free, so even if you do share your card information, you won’t be charged for the intro call or even for missing it. Our system is set to require a credit card for all new clients, but we can get you scheduled manually for an intro call with just your name, phone number, and email address.